SCAM ALERT

Have you been called by someone claiming you have defaulted on a loan and will face criminal prosecution unless you immediately wire them the money? It is probably a scam.

Have you been called by someone claiming you have been pre-approved for a loan and all you have to do is send $150-300 for a processing fee? It is a scam. We do not conduct transactions over the phone.

Here’s what to do:

If you receive a suspicious telephone call:

  • Ask the caller to provide their name, company name, address, phone number, and official documentation verifying the debt.
  • Don’t provide or confirm any bank account, credit card, social security number or other personal information over the phone.
  • Please report suspicious calls to our Customer Comment Line at 888-310-4238 and to your local law enforcement.

Tips to avoid becoming a victim of this scam:

  • Never give your Social Security number—or personal information of any kind—over the telephone or online unless you initiate the contact.
  • Be suspicious of any e-mail with urgent requests for personal financial information. The e-mail may include upsetting or exciting but false statements to get you to react immediately.
  • Avoid filling out forms in e-mail messages that request personal information.
  • Ensure that your browser is up-to-date and security patches have been applied.
  • Check your bank, credit, and debit card statements regularly to make sure that there are no unauthorized transactions. If anything looks suspicious, contact your bank and all card issuers.
  • When you contact companies, use numbers provided on the back of cards or statements

Source: http://www.fbi.gov/news/pressrel/press-releases/paydayloanscam_120710